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Last update: 21/06/2023


Your privacy is important to us. This privacy policy is intended to give you confidence in the privacy and security of the personal information we collect from you when you browse the ubidata website or use ubidata products or services.

ubidata SA/NV ("we", "us", "our") operates various digital services, including mobile applications and web applications (collectively the "Service").

This page informs you of our policies regarding the collection, use and disclosure of personal data when you use our Service and the choices you have associated with that data.

We use your data to provide and improve the Service.

By using the service, you consent to the collection and use of information in accordance with this policy.

Collection and use of information  

We collect various types of information for different purposes in order to provide and improve our service to you. It is important to note that the data collected belongs to the company you represent, not to you as an individual.

When you use ubidata's services, you may be asked to provide personally identifiable information such as your name, address, date of birth, e-mail address and telephone number.
By providing us with this information, you consent to our use of it as described in this policy.

Types of data collected  

Personal information  

When using our service, we may ask you to provide us with certain personally identifiable information that may be used to contact or identify you ("Personal Data").

Personal Data may include, but is not limited to, the following 

  •  Username and password for identification purposes. 

  •  Geolocation data when you use the service. 

  •  Photos and media 

Some features of our service may allow you to take photos or upload media files.

These photos or media files will be stored on our servers but remain the property of the company you represent.

ubidata SA may use these photos or media files to improve the service and for other purposes. 

Other data  

When you interact with our service, we may collect information about the assets with which you interact.

This information may include vehicle and equipment identifiers obtained by scanning QR codes or other similar mechanisms. 

Usage data  

We may also collect information about how the Service is accessed and used ("Usage Data").

This Usage Data may include details such as the features used, the workflow followed within the Service and other diagnostic data.


Use of data  

Ubidata SA/NV uses the data collected for various purposes: 

  • To provide and maintain our service. 

  • To keep you informed of updates to our services or new features available outside the features to which you have subscribed.

  • To inform our service improvement strategies. 

  • To send you newsletters, if you have opted for this service. 

  • To provide you with information and offers about our services that may be of interest to you, and occasionally to conduct market research. 

  • Personalize your visit to our websites

Data transfer  

Your information, including personal data, is stored and processed on servers located in Europe, in accordance with the General Data Protection Regulation (GDPR).

ubidata SA/NV will take all measures reasonably necessary to ensure that your data is processed securely and in accordance with this privacy policy. 

Disclosure of personal information  

We will not disclose your personal information to third parties unless you have consented to such disclosure or we are required to do so by law.

In the event of a breach of our terms and conditions or if we are required to disclose or share your personal data in order to comply with a legal obligation, your information may be disclosed to the relevant authorities. 


Cookies are small data files that our service may place on your device.

They enable us to recognize you and remember your preferences.

Third-party service providers may also place cookies on your device.

We have no control over these third-party cookies, and you should consult the third-party website for more information on this subject.

You can disable cookies through your browser settings, but this may affect the functionality of the service. 


We take security on our websites seriously.

Where appropriate, we take security measures, including the use of SSL technology, on our back-end systems that store customer account information and to protect data transmissions.

However, this does not guarantee that such data transmissions cannot be accessed, altered or deleted due to firewall or other security software failures.

Changes to this privacy policy  

We may update our privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page. 


We encourage you to periodically review this Privacy Policy for any changes.

Changes to this Privacy Policy will be effective at the time they are posted on this page. 

Withdrawal of Consent  

You may withdraw your consent to our use of your personal data at any time by emailing us at Upon receipt of your withdrawal of consent, we will delete or anonymize your personal information within five days, unless there are legal reasons that require us to maintain it.

How to contact us  

If you have any questions about this privacy policy, please contact us: 

ubidata is a specialist in mobile logistics solutions using Telematics, Smartphone, Track & Trace and data integration. We help our clients track, analyze and optimize their fleet, goods, shipments and deliveries for multimodal transport in the food, pharmaceutical and refrigerated supply chain. Ubidata gives them a smarter and more efficient mobile supply chain.

ubidata SA/NV

Building Hive 5
Frankenstraat 79 Rue des Francs
BE-1040 Brussels


Phone: +32 2 793 77 78


VAT: BE 0862.404.234​

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