CUSTOMER SUCCESS MANAGER
Do you want to unleash your commercial potential?
Do you want to provide the best customer experience?
You know about data, IoT and business intelligence and you are ready to integrate the areas of transport and logistics?
Do you want to join a dynamic and flexible team in a growing company?
Then this job is for you!
you will be in charge of
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As an account manager, you are the key link between our customers and ubidata
Your main responsibility is to make our clients happy through a mutually profitable relationship
Your tasks include:
Be the first point of contact and build long-term relationships with customers
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Ensure that customers have a good understanding of our solutions
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Develop a trusted advisor relationship with clients and identify their business needs
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Define clients requirements, scope and project objectives and ideally transform business requirements into functional requirements
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Ideally, actively participate in the analysis phase, agreeing on functionality with the client and development team
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Take active part in project validation with clients, including participation in testing
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Ensure timely and successful delivery of our solutions according to customer's needs and objectives
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Prepare and deliver user training, including documentation
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Increase Ubidata's revenue by selling additional functionality to existing customers
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You enjoy contacts with clients and have some experience in this field.
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You have 3 to 5 years of relevant experience within the area of IT solutions, ideally in the transport & logistics area.
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You are fluent in French, Dutch and English.
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You have good analytical and organizational skills.
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You have a strong sense of ownership, responsibility and drive.
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You are a team player, willing to work in a multicultural environment with a positive "can do" mentality.
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You have good communication and facilitation skills.
your profile
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we offer you
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A rewarding role within a quality team and a pleasant working environment.
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The opportunity to develop professionally, in a pleasant working environment. In Ubidata you will have a high degree of autonomy and space to take initiatives.
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An attractive salary package with many fringe benefits.
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A permanent contract
ubidata, is a growing Brussels company, which is a major player in its sector.
ubidata develops and markets IT solutions for the transport and logistics industry that allow our customers to optimize the management of their goods and their fleet. We count among our clients many leading companies (Delhaize, Renmans, Lineas,...).
Our tools help our customers to be efficient and professional in their fleet management process. We continually seek to innovate in all areas that impact the industry, including green and cost reduction measures.
Our motto is: "The right information, in the right place, at the right time", but also, in this case,
"The right person, in the right place, at the right time"
Will you be that? If you want to work in a friendly, dynamic and growing professional environment, come join us!
